Privacy Policy

1.- Introduction and right to information

This website is owned by Freetourwalking S.L., (hereinafter, “FREETOURWALKING”).

Protecting the security and privacy of your personal information is very important to FREETOURWALKING. In this way, the Company fully complies with current legislation on Data Protection so that your personal information is kept safe.

This data protection law regulates access to and use of the website service that FREETOURWALKING makes available to Users interested in the services offered by the Company.

If you wish to contact our Data Protection Officer, you can send us an email to: [email protected].

2.- Why is FREETOURWALKING enabled to process personal data?

The personal data provided by the Users through the online registration forms available on our Websites are collected by FREETOURWALKING to carry out the provision of the services offered on the Website.

In accordance with the applicable privacy legislation and its development, FREETOURWALKING, owner of the Websites, informs the User of the existence of an automated file of personal data, duly registered in the General Registry of the Spanish Agency for Data Protection, created by FREETOURWALKING at your own risk.

3.- Processing of personal data and how we use your information

FREETOURWALKING can collect personal information from Users through registration forms. The personal information requested by FREETOURWALKING may be used for the following purposes:

The provision of the services offered on the Website or putting Users in contact with our service providers that FREETOURWALKING sometimes offers through the Website as an intermediary.
Send commercial communications to Users by letter, telephone, email, SMS / MMS, instant messaging or other equivalent means of communication related to the services provided by FREETOURWALKING, with the condition that the User has given their consent to this treatment purpose of personal data.

Likewise, the User consents to the processing of their data for profiling purposes, as well as for the segmentation of their data. The purpose of the treatment may be used to analyze and compile statistics to check the traffic and use of the Website by Users and to determine their tastes and preferences to send them promotional information in accordance with their interests.

In addition, and in accordance with the request made by the user, FREETOURWALKING could share their personal data with third parties that collaborate with FREETOURWALKING (travel agents) to be able to meet the user’s request. This is in accordance with the law established in article 6.1 b) of EU regulation 2016/679 of the European Parliament and of the council of April 27, 2016, regarding the protection of a natural person in relation to the use of data. personal data and the free circulation of said data.

4.- Accuracy of the data and mandatory or optional information provided by the User

The User guarantees that the personal data provided are true and is responsible for notifying FREETOURWALKING of any change in their personal information. The User is responsible for the veracity of the data provided and the Entity has the right to stop providing a service to any User who has provided false information, without prejudice to the other actions provided by law.

It is recommended to take extreme precautions in terms of Data Protection using security tools. FREETOURWALKING is not responsible for any theft, modification or loss of illegal data.

5.- Rules of conduct

FREETOURWALKING will cancel the registrations of Users who:

5.1 Include or promote illegal, immoral, obscene or harmful material;

5.2 Promote any type of discrimination;

5.3 Sending bulk, junk or spam emails or newsgroup communications when unsolicited;

5.4 Violate the intellectual or industrial property rights of third parties. Likewise, the User will refrain from using and collecting data from the mailing lists that can be accessed through the information and services contained on the Website. They are used to carry out activities for promotional or advertising purposes. The User will also refrain from sending any type of commercial communications that have not been requested or previously allowed by FREETOURWALKING and / or the Users of the Website.

The personal information provided will be kept by FREETOURWALKING as long as the User does not express their desire to unsubscribe from the FREETOURWALKING services and receive information about the company’s products.

6.- Exercise of the right to access, rectify, cancel or oppose the Personal Data kept in the file

The user has the right to

6.1 access her personal information, as well as

6.2 request the rectification of inaccurate information or, where appropriate,

6.3 request the deletion of his personal information, as well as

6.4 request the limitation of the processing of your information,

6.5 oppose the processing of his information, and

6.6 exercise the right to be forgotten and

6.7 request the portability of the information.

For the exercise of these rights, the User must prove his identity to FREETOURWALKING by sending a photocopy of his ID or any other legally valid documentation.

The User can exercise their rights by sending an email to [email protected], indicating his request.

The User can also send his request by mail to the following address:


Without prejudice to any other administrative remedy or legal action, the User will have the right to file a claim with a Control Authority, in the Member State in which the User resides, works or where the alleged infringement has occurred, if he considers so. that the processing of your personal information is not used in accordance with the law and if you are not satisfied with the exercise of your rights. The Control Authority that has received the complaint will inform the complainant about the result of the complaint and the result of the complaint.

7.- Security

Protecting the privacy and personal information of all its customers and visitors is extremely important to FREETOURWALKING. Therefore, FREETOURWALKING will do everything possible to prevent Users’ personal information from being misused. Only authorized personnel can access your personal information.

FREETOURWALKING maintains the security levels of protection of personal information in accordance with the applicable regulations and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of all the data that Users provided through the Websites, without prejudice to informing you that Internet security measures are not impregnable.

FREETOURWALKING undertakes to comply with the duty of secrecy and confidentiality regarding personal information in accordance with the applicable legislation, as well as to provide secure processing in all international transfers and transfers that may occur.

8.- Consultations

If you have any queries regarding this privacy policy, please contact us at [email protected].

9.- Acceptance and consent

The User declares that he has been informed of the conditions relating to the protection of his data and accepts and consents that his personal data be processed by FREETOURWALKING for the purposes already indicated in this Privacy Policy.